(as of May 15,2022 01:36:16 UTC – Details)
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
NO ADDITIONAL COST: You pay $0 for repairs – parts, labor and shipping included.
COVERAGE: Plan starts on the date of purchase. Drops, spills and cracked screens due to normal use are covered from day one. Malfunctions are covered by the plan after the manufacturer’s warranty ends (typical laptop warranties last 1 year– consult your laptop warranty term).
EASY CLAIMS PROCESS: File a claim anytime online at www.Asurion.com/Amazon or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon.com Gift Card for the purchase price of your covered product or replace it.
EXPERT TECH HELP: Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
MORE PLAN DETAILS: If purchasing a protection plan separately from your product, this plan covers products you purchased within the last 30 days that are new or refurbished. Full details about this protection plan are available within the “Product guides and documents” section. Simply click “User Guide” for more info. TERMS & CONDITIONS will also be emailed within 24 hours of purchase.